Gave up on my #secretlabs titan chair, less than 2 years in of using it and the chair has become uncomfortable to sit in, it was always firm, now its a plank, the arm rest has broken away, the covers on the arm rest started disintegrating really soon after getting them, and secret labs blames the customer yet lots of customers have the same problem. No idea how this chair seems to keep getting good reviews. Going to try out a Anda Seat Kaiser 3 Series and see how that goes! #secretlabschairs