SEPTA has to be the most brain dead agency that I interact with, I ask myself what's the point of all this "customer service staff" at the bigger stations if they aren't able to solve your problem.

Was directed to 3 different customer service locations and they were all completely useless. Was told to call the 1-800 number, which did solve my problem.

Not to mention almost every train is operating on 30+ minute delays ON A SATURDAY DURING THE DAY???

#septa #septafail