@NKR_Bund@twitter.com Full annual report in German as PDF in here: https://www.normenkontrollrat.bund.de/resource/blob/300864/2151122/fbd43166808e6431a5bff32d06ea94d0/22-12-13-nkr-jahresbericht-2022-data.pdf?download=1

#OZG #ServiceStandard #DigitalCheck

H/t @bene_liebig@twitter.com

@NKR_Bund@twitter.com Full annual report in German as PDF in here: https://www.normenkontrollrat.bund.de/resource/blob/300864/2151122/fbd43166808e6431a5bff32d06ea94d0/22-12-13-nkr-jahresbericht-2022-data.pdf?download=1

#OZG #ServiceStandard #DigitalCheck

H/t @bene_liebig@twitter.com

“Raising the #ServiceStandard to the rank of a statutory instrument or at least of an administrative directive & requiring its binding application should be subject of online access law’s version 2.0”
—Germany’s National Regulatory Control Council @NKR_Bund@twitter.com, in its annual report

“Raising the #ServiceStandard to the rank of a statutory instrument or at least of an administrative directive & requiring its binding application should be subject of online access law’s version 2.0”
—Germany’s National Regulatory Control Council @NKR_Bund@twitter.com, in its annual report

“The service standard isn’t perfect, but it’s the best thing we got that codifies our ideal way of working in an official document”

Today, in a lunch & learn session, @debbie_blume@twitter.com, @SonjaAnton1@twitter.com & I talked about applying the #ServiceStandard helps create better public services.

“The service standard isn’t perfect, but it’s the best thing we got that codifies our ideal way of working in an official document”

Today, in a lunch & learn session, @debbie_blume@twitter.com, @SonjaAnton1@twitter.com & I talked about applying the #ServiceStandard helps create better public services.

Love to see more of that in Germany too:
Ministries and their agencies articulating how they have been understanding and applying the #ServiceStandard – to improve digital public services
💙

RT @kubabartwicki@twitter.com

This week on the blog, @Kerry1yons@twitter.com about a service she’s working on to help teams at @DfE_DigitalTech@twitter.com understand and apply the service standard ➡️https://services.blog.gov.uk/2022/11/15/enabling-delivery-teams-to-understand-and-apply-the-government-service-standard/

🐦🔗: https://twitter.com/kubabartwicki/status/1592483962945179651