The authors from #MITSloan examine three aspects of #customer control and provide effective strategies to restore it: first, how #SmartProducts take away control from consumers; second, how fostering #SocialRelationships between customers and smart products remedies the loss of control; and finally, allowing customers to move on their own — in customer perception and adoption. https://sloanreview.mit.edu/article/smart-product-breakthroughs-depend-on-customer-control/ #ArtificialIntelligence #AI

Referenced link: https://phys.org/news/2022-09-evidence-social-relationships-chimpanzees-gorillas.html
Discuss on https://discu.eu/q/https://phys.org/news/2022-09-evidence-social-relationships-chimpanzees-gorillas.html

Originally posted by Phys.org / @physorg_com@twitter.com: https://twitter.com/physorg_com/status/1575892692306903042#m

Study reports first evidence of #socialrelationships between #chimpanzees and gorillas @wustl @cellpressnews https://linkinghub.elsevier.com/retrieve/pii/S2589004222013311 https://phys.org/news/2022-09-evidence-social-relationships-chimpanzees-gorillas.html