1 of my 2 #SouthWestAir flights today was delayed. The only surprising thing about that is that they actually managed to keep at least 1 flight on time today. How long before they make drastic leadership changes? Or will they just be content with being worse than Spirit?

Please share appropriately... get #southwestair to do the right thing...

https://www.instagram.com/p/CpJLZ6MuUx_/?utm_source=ig_web_button_share_sheet

#southwestair "the ground crew says the toilets are empty, but the cockpit indicators say they're still half full, so we'll have to stay on the ground until we're sure." Well shit. Unacceptable.

At Thursday hearing, #SenTammyBaldwin tells #SouthwestAir exec to fix what caused the December flight disruption before spending any more $ on stock buybacks. (Video link in story).
https://wisconsinexaminer.com/brief/baldwin-chides-southwest-airlines-exec-on-holiday-disruption/

TFW there's absolutely no question you're flying on a 737-Max (simply by looking at it before you got on), and the airline is flat out lying about it in the safety literature, presumably because they know it's not safe. #southwestair

#Southwest #Pilots Set to Vote on First-Ever #Strike https://politicaliq.com/2023/01/19/southwest-pilots-set-to-vote-on-first-ever-strike/ #southwestair #politicaliq #news #politics

The catastrophic failure of #SouthwestAir over Christmas 2022 was the worst single-airline aviation failure in American history, stranding over 1,000,000 passengers. But while it was exceptional, it was also foreseeable: 2022 saw Southwest and the other carriers rack up record numbers of cancellations, leaving crews and fliers stranded.

1/

Reading "journalist" Niraj Chokshi blow Southwest "executive" Bob Jordan in an NYTimes "interview" that reads more like foreplay between two repressed bros is a stark reminder that journalism is dead.

#USPol #Southwest #SouthwestAir #USNews

Link gets you behind paywall.

https://www.nytimes.com/2023/01/13/business/southwest-airlines-bob-jordan.html?unlocked_article_code=j3YzO_TLJRRWgec9drklMywpEvBMGmfr2y2lh1wSFzg81JpmuSPZLFy-CAhYqClSVd9FldElOTDt7j18mRiIbIoRZ_U3NEkgRRA7h8ZelgEdYFBFet4PMdD7CllY-8R2WqW1AelmcuMLCO12kivTQE2R11nNnSAzgX6Pyw_c7OgZCVJbFjic0_Rt2qYXBXpkDqUV4CG4Hso-Te_Zx5_j6WoSXb5L2AZrYtbZUWhdIzqdo6rQ-WOyAxSYX3rXs_B4v5UnTTO01Kp9Fst55Zevo7dV6TcpQ-lDMjJZFpWoGITus_bEzTqy4hGXqQJTKbOzcrMf3EPSfS1tKxWc60bNsDgFzoznbrF4&smid=share-url

@rbreich #SouthwestAir should not have been allowed to do stock buy backs since we gave them $6 billion in #COVID19 funding.

Southwest Airlines is sued for not providing refunds after meltdown

https://www.reuters.com/business/aerospace-defense/southwest-airlines-is-sued-not-providing-refunds-after-meltdown-2023-01-03/
#SouthwestAir #AirTravel #Travel #Airlines #Lawsuit

Holy moly, the luggage lost by Southwest has a FedEx number and is coming home! I miss you my best tshirts and hoodie! :D (Technically I suppose SWA didn't lose the luggage, but they certainly lost the PEOPLE since we got dumped on our asses in Phoenix so I feel like it's not too much of a stretch.)
#southwest #southwestair

#NPR: 5 things to know about Southwest's disastrous meltdown

#SouthwestAir #LUV

https://www.npr.org/2022/12/30/1146377342/5-things-to-know-about-southwests-disastrous-meltdown

‘Ultimately, the problem is that we haven’t built a regulatory environment where companies have incentives to address technical debt, rather than passing the burden on to customers, employees or the next management’

#design #regulation #technology #SouthwestAir

https://www.nytimes.com/2022/12/31/opinion/southwest-airlines-computers.html

Here's a take on the #Southwestair meltdown you might not expect:

https://www.keranews.org/business-economy/2022-12-30/southwest-airlines-cancellations-technology-issues

Just reread my 2008 Q&A (in the late magazine The Conference Board Review) with #SouthwestAir's recently-stepped-down CEO Jim Parker, looking for hints of problems to come. None. Sure seems as though the company's employee relations have utterly collapsed since. https://files.journoportfolio.com/users/1341/uploads/Jim_Parker_01-08_1.pdf

#TextsWithDad #Southwest #SouthwestAir

Oh, my!

@tprophet In this case, at least SO FAR, #southwestair seems to have declared issues after 12/24 were avoidable, thus opening them up to claims for alternate travel and lodging and such. I've been told this by two SWA employees (gate rep and phone customer service rep) and there was another note I saw cross posted by @kairyssdal that seems to back this up. Hopefully (fingers crossed) this will mean at least one fewer middle finger. All your other points are spot on as far as I can tell.

@kairyssdal This matches what #southwestair customer service reps have told me, both in person at the gate, and over the phone. All alternate travel expenses, and incidentals arising from the chaos may be kept and submitted to SWA for reimbursement.

Several days without CPAP for sleep apnea after #southwestair has managed to, and continues to screw things up makes me very tired, and headachey. (Yes, I put it in checked baggage. Yes, I probably should have carried it on. Yes, I hate doing that. Yes, I can't take it back. I know all the arguments.)

More flight cancellations
Angry passengers stranded
Federal scrutiny

#airlines #crisis #southwestair #haiku #poetry

https://www.nytimes.com/2022/12/28/us/southwest-airlines-canceled-flights.html