So I recently upgraded my small business service with #Comcast a very large American ISP. I have #StaticIPS both, v4 (/29) and #ipv6 (/56). My ipv4 #StaticIPS remained the same & the configuration was trasnferred to the new cable modem. Supposedly....in reality the ipv4 configuration transferred & I got a new block in #ipv6.

I filed a ticket with support via chat who said she can help with ipv4 but needs to escalate for #ipv6. Tier2 called me this morning and just wanted to understand what the issue was. I told him my #ipv6 block changed after service upgrade. and I needed the old block back so I didn't have to renumber.

His response: I've worked here 17 years and I've never had anyone ask to fix their static ipv6 block or call about their static ipv6 block. I understand the problem but I don't have a way to fix it. I need to get Tier3 involved....

Now waiting for a call from #Tier3

#Comcast #ipv6 #staticip #dualstack