Services are turning up!! Internet access slowly appearing at corporate and home locations. Cable TV also responding. Slowly showing up!

Thanks to all the unknown Spectrum engineers who saved Friday.

Closing thread.

#spectrum #spectrumoutage #texasvalley

This is sounding much worse than a basic outage or config error. An OTDR is a $10k hardware device for fiber work. If I read that email right, Spectrum is using lots of these to find a backup fiber route to use.

Super bad.

#spectrum #spectrumoutage #texasvalley

“Engineering continues to monitor 3rd party vendor maintenance. No ETR has been given. Updates will be provided when available.”

#spectrum #spectrumoutage #texasvalley

Update: Spectrum email: “As of 4:25 AM, Spectrum Enterprise NOC has engaged Spectrum Engineering. Spectrum Engineering is working to restore a redundant path thus Spectrum Hub Engineers have been engaged to assist in gathering OTDR shots.”

#spectrum #spectrumoutage #texasvalley

Update: Spectrum email: “As of 4:01AM EST, Spectrum Enterprise NOC has engaged Spectrum Engineering. Spectrum Engineering has confirmed an outage has been caused due to a 3rd party vendor maintenance. No ETR was given at this time.”

#spectrum #spectrumoutage #texasvalley

MASSIVE Spectrum outage. Entire Texas valley offline around 12:30 AM. BOTH business and residential. Harlingen. McAllen. Rio Grande City. Brownsville. Mission. Edinburg. DownDetector showing other parts of the US having outages as well.

#spectrum #spectrumoutage #texasvalley