So I recently upgraded my small business service with #Comcast a very large American ISP. I have #StaticIPS both, v4 (/29) and #ipv6 (/56). My ipv4 #StaticIPS remained the same & the configuration was trasnferred to the new cable modem. Supposedly....in reality the ipv4 configuration transferred & I got a new block in #ipv6.
I filed a ticket with support via chat who said she can help with ipv4 but needs to escalate for #ipv6. Tier2 called me this morning and just wanted to understand what the issue was. I told him my #ipv6 block changed after service upgrade. and I needed the old block back so I didn't have to renumber.
His response: I've worked here 17 years and I've never had anyone ask to fix their static ipv6 block or call about their static ipv6 block. I understand the problem but I don't have a way to fix it. I need to get Tier3 involved....
Now waiting for a call from #Tier3
#comcast #staticips #ipv6 #tier3 #staticip #dualstack
I remember working my butt off in London for weekly wages in cafes, cinemas and even a cocktail bar. It was very much hand to mouth.
#Tier3 is a terrifying time for so many making decisions about how they are going to pay the rent or eat.
RT @EmNuttall@twitter.com
I worked in bars & restaurants across #Manchester for a decade to support myself. It was physical work but I was desperately grateful for my weekly/bi-weekly paycheck. Hospitality salaries are often paid in this way because the money goes from hand - straight to mouth. #Tier3
🐦🔗: https://twitter.com/EmNuttall/status/1318676299473444864