Reminder: if you need help with user interviews, I wrote a whole guide on the topic. I also prepare some templates and a nice deck of "user interview question cards” (printable + Miro/Fijam template) to help you streamline the process.
https://stephaniewalter.design/blog/the-expert-guide-to-user-interviews/

#UserInterview #UXResearch

ACV Laddering: https://dscout.com/people-nerds/acv-laddering
A framework that will help you dig deeper to understand user’s core values. During the interview, you start with the Attribute, then climb up, asking follow-up questions (often why do you / why does it) to dig further into Consequences for the user, to end up bringing Core Values behind a behavior, user choice or actions. Article by Nikki Anderson-Stanier
#UserInterview

9 Challenging Participant Types (https://dscout.com/people-nerds/challenging-uxr-participant-types ): how do you deal the venter, the blank start, the distracted, the unopinionated, the perfectionist, the solutionist, the best friend, the self-blamer, the rambler while conducting research?
#UserResearch #UserInterview

Fun interview tip today: silence is powerful, it gives the participant time to think. But, silence is hard. Humans do not like silence. If you struggle with this, my fun advice: count in your head, the same way you count when lightening strikes: 1 Mississippi, 2 Mississippis... up to 5 Mississippis.
Eventually, you will get more comfortable with silence.
For more interview tips, check https://stephaniewalter.design/blog/the-expert-guide-to-user-interviews/

#UX #UserResearch #UserInterview

Growing business leaders! My team and I are developing an *amazing* product that helps leaders build the best culture for their organisation. Can I ask you a few questions?

#tech #product #userinterview

#UserInterview
I've turned the content of my user interview cheat sheet article in some cards that I can use as reminders on my desk and in Miro workshops. Here's a little sneak peek of what I have been up to. And yes, I laminated the cards haha.
Article: https://stephaniewalter.design/blog/a-cheatsheet-for-user-interview-and-follow-ups-questions/?utm_source=stephaniewalter.design&utm_medium=weeklylinks