Tracking impact on colleagues as a UXR: https://userresearchacademy.substack.com/p/episode-36-tracking-impact-on-colleagues#details
A podcast episode with Nikki Anderson-Stanier where she explains how user research help decrease design and development time/ rework on a project, by extension, saving costs: (# of errors) x (avg. repair time) x (employee cost) x (# of employees) = cost savings. It also helps decrease cost of support and helps speed up decisions making (aka, what can be prioritized) and generally helps with productivity.
#UXROI #UXStrategy