Miguel Afonso Caetano · @remixtures
739 followers · 2893 posts · Server tldr.nettime.org

: "If you ask most people what “workplace surveillance” means, they’ll likely think of security cameras in large warehouses or retail stores, making sure employees don’t steal merchandise or fall asleep on the job. The reality is far more pervasive. These days, workplace surveillance certainly means being constantly watched, but it’s not just fish-eye camera lenses doing the recording. Rather, it’s built into the tools employees like Rina use every day to do their jobs, in all manner of industries. For the laptop class, it’s in programs that capture their keystrokes and allow employers to remotely view the websites they’ve searched on their browser. It’s in handheld scanners used by everyone from warehouse workers to retail clerks to hospital nurses checking into a patient’s room as well as the phone-based apps home health aides must log into and out of with every client they visit. There’s technology that records facial expressions and tone of voice to collect “mood and sentiment analysis” to measure employees’ affect and attitude. And the Black Mirror-esque implications of that monitoring cross socio-economic divides: In white-collar office jobs, it’s combined with AI-powered email and Slack message analysis to assess workplace culture; in offshore call centers, it’s paired with predictive conversation scripts to judge whether employees are responding to customer complaints with appropriate obsequiousness and pep."

ssir.org/articles/entry/the_lo

#capitalism #wageslavery #surveillance #workplacesurveillance

Last updated 1 year ago

Ellen Timmer · @ellent
410 followers · 4073 posts · Server mastodon.nl

New Study: Data Practices and Surveillance in the World of Work - AlgorithmWatch

algorithmwatch.org/en/study-da

#workplacesurveillance

Last updated 1 year ago

Poetry News · @haikubot
729 followers · 7249 posts · Server mastodon.cloud
Ellen Timmer · @ellent
370 followers · 2788 posts · Server mastodon.nl

WSJ nieuws van vandaag over :

"Americans are largely leery of artificial intelligence peering over their shoulder at the workplace to watch for bad behavior, according to a survey by the Pew Research Center, though only a fraction think AI will affect them personally"

wsj.com/articles/americans-war

#us #surveillance #privacy #workplacesurveillance

Last updated 1 year ago

Ellen Timmer · @ellent
354 followers · 2263 posts · Server mastodon.nl
Tech news from Canada · @TechNews
214 followers · 5245 posts · Server mastodon.roitsystems.ca
Max Leibman · @maxleibman
221 followers · 1731 posts · Server mastodon.social

Hypothesis: the only reason (a few) businesses are excited about the metaverse as a business tool is because they both a). Have acknowledged the reality that remote work is here to stay, and b). Miss the surveillance provided by physical presence. If the boss can’t count heads and look over your shoulder physically, they will digitally.

#metaverse #remotework #workplacesurveillance

Last updated 2 years ago

ITSEC News · @itsecbot
687 followers · 32461 posts · Server schleuss.online